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State Director for the Professional Mediation Association for the State of Delaware

Patricia Porter

Patricia "Pattie" Porter, MSW, is also the President of Conflict Connections, Inc., serving individuals, groups, and organizations through training, mediation and facilitation services. With close to ten years in the field of dispute resolution, Mrs. Porter has offered extensive trainings in conflict resolution, mediation strategies, and facilitated problem solving to numerous groups and organizations. Mediation provides third party interventions for disputing parties to directly assist them in communication, decision-making, and problem solving. This firm addresses issues pertaining to people with disabilities, alleged  discrimination, workplace performance, other EEO related issues and  interpersonal relationships. As a facilitator, Mrs. Porter provides third party interventions for groups to directly assist in communication, decision-making, problem solving, and strategic planning. With over 12 years in adult learning principles, Mrs. Porter provides  experiential and practical training in conflict management and resolution, anger  management, facilitation and shared-decision making practices, mediation and  advanced mediation techniques. Neutral Mediation Rosters/Clients The United States Postal Service * Federal Aviation Administration * Delaware Department of Labor-Division of  Vocational Rehabilitation * Delaware Department of Education-Exceptional  Children and Early Childhood Group * National Association of Social Workers * Delaware Equal Employment Opportunity Commission - Philadelphia Region *  University of Delaware â€" Labor Relations * Delaware Center for Justice * Center for Community Justice * Dispute Resolution Center â€" Harris County, Texas * University of Houston-Clear Lake, Texas Related Credentials - Managing Chair, Delaware Federation for  Dispute Resolution (DFDR) - Leadership Council, Workplace Section, Association for Conflict Resolution (ACR) - Mediator, Committee on Inquiry for National Association for Social Workers-Delaware - Board Member,  Statewide Coalition for Americans with Disabilities Act - Moderator, ADA Mediation On-Line Forum - Adjunct Faculty, Dispute Resolution Practices, Delaware Technical and Community College - Facilitator, 1998-99, Alternative  Dispute Resolution Policy Forum, University of Delaware - Leader, 1999,  Delaware Statewide Initiative on Dispute Resolution Committee - Advisory Board, 1997-99, Student Mediation Action Response Team (SMART), University of DE Professional Affiliations Association for Conflict Resolution  (ACR) * National Association of Social Workers * Statewide Training Advisory  Network of Delaware (STAND) * 1st State Employee Assistance Program Association  (EAPA) * Delaware Federation for Dispute Resolution (DFDR) Selected Dispute Resolution Trainings and Facilitation Services, partial client list University of Delaware * People's Place * Partner's In Policy-Making *  Developmental Disabilities Council * Center for Disabilities Studies * State Rehabilitation Council * Delaware Department of  Education-Exceptional Children and Early Childhood Group * Self-Help Hard of  Hearing of Delaware * Longwood Gardens * Good Shepherd Mediation Program * Western Carolina University * Delaware Health and Social Services-Division of  Substance Abuse and Mental Health * Association for Retarded Citizens (ARC) *  Delaware Management Fellows * Delaware Municipal Clerks * Positive Learning  Center Charter School * American Council for International Education * Civic  Concepts International, Czech Republic * Special Education Partnership for the  Amicable Resolution of Conflict (SPARC) * Commission for Women's Studies *  Delaware School Districts * Family Services Association, Inc.

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For mediation services or Delaware specific mediation information please contact the Delaware State Director at:

Conflict Connections, Inc.

25C Kings Circle

Newark, Delaware 19702

Phone: 302-737-5395

Fax: N/A

conflictconnections@ezol.com

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